Frequently Asked Questions
Everything you need to know about creating your dream home with Signature Homes.
What is the typical delivery timeframe for furniture orders?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and professional assembly in your home.
Do you offer international shipping?
Currently, Signature Homes ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or bespoke furniture pieces are final sale.
Are your wood products sustainably sourced?
Yes, sustainability is a core value at Signature Homes. We partner with artisans who use FSC-certified timber and reclaimed wood to ensure our products have a minimal environmental impact.
How can I track the status of my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our logistics portal to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.